Services

What we do, and what it actually involves

Six services covering support, repair, networks and design. If your problem is not on the list, ask anyway — it usually still fits.

Services

Services in detail

Repairs

PC & laptop repair

Machines that will not boot, run slowly, overheat or have a failing drive. Diagnosed before anything is replaced, and you are told plainly if a repair is not economical.

More on repairs
Networks

Networking & security

Properly designed WiFi and networks for homes and offices. No dead spots, sensible segmentation, and security configured rather than left on the defaults.

More on networks
Email & accounts

Microsoft 365 & email

Business email on your own domain, set up so it arrives instead of landing in junk. Licences bought correctly, and accounts closed properly when someone leaves.

More on Microsoft 365
Support

Remote & on-site support

Most software faults are fixed the same day over a secure remote session. Where hands are needed on the machine, we come to you.

More on business support
Data

Backup & data recovery

Backups that are tested rather than assumed, and file recovery when something has already gone wrong. Fields Data Recovery handle the failed-drive cases.

More on backup & recovery
Design

Web design

Fast, clean websites that work properly on a phone, built around the business rather than dropped into a template — and maintained afterwards if you would rather not.

Packages and prices
Getting found

SEO & marketing

Two separate jobs: being in Google's index at all, and being the business an AI assistant actually recommends. Profile, listings, structured data and the evidence that answers “who is reliable” — with a free check first.

See what the work involves
Free to read

Advice & guides

The questions that come up on the phone most often, written up properly. Starting with what the end of Windows 10 support actually means, and why you have longer than you have been told.

Read the guides
Trade specific

Websites for your trade

The same build with the systems your trade actually needs behind it. Garages get online booking, registration lookup and MOT reminders. Landscapers get a quote builder and round days. Cleaners get an instant price from bedrooms and frequency. Salons get booking by stylist with deposits. Restaurants get table booking that counts real tables and ordering that goes direct. There are working demos you can click.

See the trade builds
Branding

Logos, branding & documents

Logos supplied in the formats and sizes you can actually use, plus letterheads, quotes and templates that match, so the paperwork looks like the website.

More on logos & branding
How it works

Three steps, no surprises

The same process whether it is one laptop or a full office rollout.

Tell us what is happening

Call, WhatsApp or send the form. Describe the symptoms in whatever words you have — translating them is our job, not yours.

We find the actual cause

Diagnosis comes before parts. You are told what is wrong, what the options are, and what each one costs before any work starts.

It gets fixed properly

Remotely where that works, on site where it does not. You are shown what changed and what to watch for, in plain terms.

Who we help

Commercial and home, same standard

For business

Commercial IT support

  • Office networks and WiFi that stay up
  • Microsoft 365 setup, email and user accounts
  • Security review and hardening
  • Websites, branding and business documents
  • Troubleshooting when something stops mid-day
Discuss a business enquiry
At home

Home & personal support

  • Slow or failing laptops and desktops
  • WiFi coverage through the whole house
  • Virus and malware clean-up
  • New machine setup and file transfer
  • Data recovery when something is lost
Home IT support in Luton
Partners

Who we work with

Fields Data Recovery
Wix Partner
Microsoft Partner
Get started

Not sure which one you need?

Describe the symptoms and we will tell you which service it falls under, or whether it needs one at all.

No charge, no obligation

Free health check — find out what is actually wrong

Tell me what is playing up, or send me your web address. You get back one page: what is slow, what is insecure, and what Google cannot see. If the answer is that you do not need me, I will say so.