Fifteen minutes across the A505, and the work here leans practical: trade offices, units on the industrial estates, and computers living somewhere dustier than a computer should.
£45 an hour, quoted first, and no call-out charge in Dunstable or Houghton Regis. Most repairs are same day or next.
Trade businesses and small units break computers differently to offices, and mostly in ways that are cheap to fix if caught early.
A PC in a workshop, a garage or a yard office pulls in far more dust than one on a desk, and it kills them by cooking them slowly. Fans clog, thermal paste dries, the machine throttles and then shuts down mid-job. A strip and clean is the cheapest repair there is and it is the most-needed one out here. See repairs.
Office at the front, workshop or unit at the back, and a router that was never going to reach either. Steel shutters and blockwork make it worse. This is a proper network job, usually one well-placed access point and a cable, not a plug-in extender.
There is nearly always one PC with the quoting software, the customer list and the job history on it, and no backup. If that machine dies on a Friday the following week disappears. Getting it backed up and documented is the single highest-value hour you can buy.
Common in businesses with vans and turnover. Email, shared files, the WiFi password, the supplier portal. Offboarding properly takes half an hour and is the difference between someone leaving and an incident. See business support.
If you are emailing quotes and invoices from a Gmail or a domain with no mail records set up, a proportion simply never arrive and you never find out. Fixable in an afternoon, and free to diagnose.
Plenty of Dunstable trades have no website at all. That is fine until someone new to the area searches at nine on a Sunday evening. A page with what you do and a tap-to-call number starts at £245.
Dunstable is about fifteen minutes from Wigmore across the A505, so there is no call-out charge in Dunstable or Houghton Regis. Same in Toddington, Caddington and Kensworth.
Remote first where it works, on-site where it does not — and for workshop and yard problems it usually does not, because the answer depends on the building. Anything involving cable, an access point or a machine that will not power on needs someone there.
Everything is diagnosed before parts are ordered. That matters more here than most places, because a machine that looks dead in a dusty unit is very often just hot, and the difference between those two conclusions is about £150.
For a trade business the sensible first job is boring and worth it: a list of what you have, a working backup of the one machine that matters, and the network sorted so the office and the unit are on the same side of it.
Same rate, same person, same standard as LU5’s neighbours in Luton. Nothing is a Dunstable-only or a Luton-only service.
Boot failures, slow machines, screens and failing drives.
Read moreCoverage that reaches the whole building, designed not guessed.
Read moreFor offices too small for an IT department.
Read moreGetting files back, then making sure it cannot happen twice.
Read moreEmail on your own domain that arrives instead of landing in junk.
Read moreSites and shops, from £245.
Read moreLogos in every format you will actually be asked for.
Read moreNo call-out charge in Dunstable or Houghton Regis — £45 an hour for the work, nothing for the travel. It is about fifteen minutes across the A505.
Almost certainly not. In a dusty environment that is nearly always heat: a clogged fan and dried-out thermal paste. It is the cheapest repair on the list and it is very common in units and garages. Worth checking before anyone talks about a new machine.
Usually yes, but it needs looking at rather than quoting over the phone — steel shutters, blockwork and distance all change the answer. It is normally one properly placed access point and a cable rather than an extender, which halves your speed and creates a second network your phone clings to.
Back it up, today, to something automatic and off-site, and write down what is on it and who has the passwords. That is under an hour and it is the difference between a dead PC being an annoyance and being a lost week.
Based in Luton, and out from there. The main page covers the whole catchment, or just ask if your town is not listed — the answer is usually yes.
Tell me what is playing up, or send me your web address. You get back one page: what is slow, what is insecure, and what Google cannot see. If the answer is that you do not need me, I will say so.