Demo site. Marlbrook Facilities Services is not a real company. Everything on this page works, but nothing is sent, saved or charged. Built by Regan IT to show a contract cleaner what its own website could do.
MarlbrookFacilities Services

Contract cleaning · Bedfordshire & Hertfordshire

Commercial cleaning with the evidence attached.

We clean offices, surgeries, schools and warehouses across Luton, Dunstable and the surrounding towns. Every contract carries a written schedule of work, a monthly audit score and a sign in record you can check yourself, on any night, without asking us.

CHAS and SafeContractor accredited Every operative DBS checked Twilight and out of hours shifts

No obligation, no sales visit unless you ask for one. The price you see is the price we tender.

Three Marlbrook operatives in matching uniform with a vacuum, a flat mop and a bucket, standing in a breakout area.
95.3%
Average audit score across live contracts
£16.10
Per m² per year on a 1,500 m² office, five nights
Tonight’s round
6 sites, 36.5 operative hours
CHAS Elite SafeContractor approved ISO 9001 and 14001 BICSc trained operatives COSHH assessed throughout £10m public liability

What we cover

Five things, done to a written standard

Every line below appears in your schedule of work with a frequency against it. If it is not in the schedule we have not promised it, and if it is in the schedule you can hold us to it.

A gloved hand wiping down a surface with a cloth. Five nights a week

Daily office cleaning

The contract core. Bins, desks, touchpoints, floors and washrooms, every working night.

  • Bins emptied and liners changed
  • Desks and touchpoints wiped
  • Carpets vacuumed on rotation
  • Hard floors mopped
Gloved hands wiping a surface with a cloth and a trigger spray. Stock included if you want it

Washrooms and consumables

Serviced every visit and restocked before it runs out, not after somebody complains.

  • Sanitary and nappy units on a service contract
  • Soap, paper and liners kept in stock
  • Descaling and grout work on a monthly cycle
  • Low stock reported from site the same night
An operative cleaning a hard floor with a flat mop and a bucket. Hard floors and matting

Floor care and machine work

Scrubbing, buffing, stripping and sealing, on a cycle set by how hard the floor is used.

  • Scrubber dryers and rotary machines
  • Strip and seal on vinyl and safety flooring
  • Carpet extraction and spot treatment
  • Entrance matting managed through winter
A gloved hand holding a trigger spray bottle. Quarterly and annual

Periodic and deep cleaning

The work that keeps a building from drifting. Budgeted monthly so it is never a surprise invoice.

  • High level dusting and vents
  • Kitchen and canteen deep cleans
  • Internal glass and partitions
  • Post refurbishment and builders cleans

Day porters and key holding

Somebody on site while the building is busy, for reception areas, spillages and meeting rooms.

  • Reception and lift lobbies kept presentable
  • Meeting rooms reset between bookings
  • Spillage and washroom response
  • Key holding and alarm response

Not sure what you need?

Most people ring us with a floor area and a rough budget. Put those two things into the calculator below and you will have a defensible number before you speak to anybody, including us.

Contract pricing

What it costs, and the number your tender is judged on

Cleaning is priced on hours, and the hours come from floor area, how the building is used and how often we attend. Set those below and you get the whole picture, including cost per square metre per year, which is how a facilities manager compares one bid against another.

Net internal area you want cleaned, not the site. Roughly 10 m² per desk in an office.

This sets how much floor one operative covers in an hour.

5

Serviced every visit

2

Serviced every visit

Used for consumables only

Why the number falls as the building grows. Set the area to 400 m² and then to 8,000 m² and watch the cost per square metre drop. The minimum attendance and the washroom time are fixed costs, so a small suite carries them across very little floor. This is the single most useful thing to understand before you go out to tender, and it is why comparing your rate against a much bigger building's rate tells you nothing.

Schedule of work

The document that settles arguments

Nearly every dispute between a building and its cleaner comes down to the same thing: nobody wrote down what was included. Tick what your building has and you will get a task by task schedule with a frequency against every line. Print it, put it in your tender, and make every contractor bid against the same list.

Which areas does your building have?

Every visit Weekly Monthly Quarterly
TaskAreaFrequency

This is the same schedule that goes into the contract. If a line is not on it, we have not charged you for it and we will not pretend otherwise.

Sectors

Different buildings, different rules

A surgery is not an office with a couch in it. What changes between these is not the cleaning so much as the paperwork, the products and who is allowed in which room unaccompanied.

Offices and business parks

Twilight cleaning after your people leave, with a day porter if reception needs covering.

  • Clear desk policy respected, papers never moved
  • Server and comms rooms excluded unless escorted
  • Alarm setting and key holding

Medical, dental and veterinary

Colour coded equipment, clinical waste segregation and a documented infection control method.

  • Colour coded cloths and mops, never crossed
  • Clinical waste handled to the practice policy
  • Operatives trained on patient confidentiality

Schools and nurseries

Enhanced DBS on every operative, term time and holiday schedules priced separately.

  • Enhanced DBS, checked before first attendance
  • Holiday deep clean built into the year
  • Products safe for use around children

Warehouse and industrial

Ride on and pedestrian scrubbers, racking aisles, and welfare areas that take heavy use.

  • Machine floor cleaning around live MHE routes
  • PPE and site induction as your rules require
  • Welfare and canteen given office standards

Gyms and leisure

Changing rooms, showers and equipment, cleaned early enough to be dry before opening.

  • Shower and wet area descaling on a set cycle
  • Equipment wiped with gym safe products
  • Early morning attendance before first class

Retail and communal areas

Block entrances, stairwells, lifts and bin stores for managing agents and freeholders.

  • Entrance glass and matting kept presentable
  • Bin store and refuse area schedules
  • Reports the agent can pass to leaseholders

Audit and sign in

Did they actually turn up, and was it any good?

Those are the only two questions a facilities manager ever really asks about cleaning, and most contractors cannot answer either one without making a phone call. You can answer both yourself, from here, whenever you want.

95.3%Average audit score across live contracts
348Visits completed in the last twelve weeks
99.1%Attendances inside the agreed window
12Years our longest contract has run

Monthly audit

Capability Green office

95%This month

Six month trend

Scored area by area

Audited to a BICSc style checklist by a supervisor who does not clean the site. Anything under 90 gets a written action and a re-audit inside a fortnight.

Tonight's sign in

Operatives sign in and out on site. You see the same log we do, live, without asking anybody.

Times shown are from the site sign in, not from a timesheet written up afterwards.

Reported from site

Things our operatives found and raised. Most of these would otherwise reach you as a complaint from a member of staff.

References

Contracts we hold, and how long we have held them

Cleaning is easy to win and hard to keep, so contract length is the only number worth much. Ask any of these for a reference call and we will put you in touch.

Marlbrook is a demonstration company, so these contracts are illustrative. On a real site this is where the client list goes, and it is usually the most read section on the whole website.

The audit score is the thing. I stopped having to walk the floor with a clipboard because somebody else is already doing it and I get the report either way.
Facilities Manager1,850 m² office, Capability Green
We are inspected, so our cleaners get inspected too. The colour coding and the waste segregation were right from the first week, which had not been our experience before.
Practice ManagerDental practice, Stopsley
Two of our previous contractors quietly cut the hours and hoped nobody counted. The sign in log means I do not have to count.
Operations ManagerDistribution unit, Dunstable

Demo content. On a live site these would be the client's own words, and they are deliberately left out of this page's structured data because Marlbrook does not exist.

Site survey

Book a walk round, get a written tender

A survey takes about forty minutes. We measure the floor, count the washrooms, look at the floor types and ask who is in the building when. You get a schedule of work and a priced tender within two working days, whether or not you use us.

What you get back

  • A task by task schedule of work with frequencies
  • A price per visit, per month and per m² per year
  • Our accreditations, insurance and method statements
  • A TUPE position if you already have cleaners on site
Office
Unit 12, Chalkhill Works, Luton LU2
Telephone
01632 960118
Out of hours
07700 900442
Email
tenders@marlbrook.example
Covering
Luton, Dunstable, Houghton Regis, Harpenden, Hitchin, St Albans and the surrounding business parks

Fictional contact details in Ofcom's reserved ranges. Nothing here dials or delivers.

Request a survey

Takes under a minute
Carried over from the calculator: 1,500 m² office, five nights a week, about £2,315 a month. Change anything in the calculator and this follows it.

No card details are asked for anywhere on this website, and this form does not send. On a real site this would reach the office and a survey slot would be offered back.

Built by Regan IT · Luton

This is a demo. Yours would be your company.

Marlbrook does not exist. Everything you have just used does. The contract calculator, the schedule of work, the audit scores, the sign in log and the fault reports all run in the page, with your rates, your areas, your accreditations and your sectors.

If you run a contract cleaning business, the two things on this page that win work are the price per square metre per year and the schedule of work. Facilities managers are comparing bids on the first and writing tenders from the second, and almost nobody in the trade puts either on their website.

More demos at reganit.uk/demos, including a domestic cleaning site, a garage, a landscaper and a salon.

What a cleaner gets out of this

  • A price on the website filters out the enquiries you were never going to win
  • A schedule of work you can hand to a client instead of arguing later
  • Audit scores and sign in logs answer the two questions that lose contracts
  • Accreditations in front of the buyer, where a tender scores them
  • One page per sector, so you turn up in searches your rivals miss

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